General Conditions of Sale
Ashuna Shop General Conditions of Sale
Article 1: Preamble These general terms and conditions of sale apply to all transactions carried out on the Ashuna Shop website, using the Shopify platform. The purchase of any product implies the buyer's unreserved acceptance of these general terms and conditions of sale.
Article 2: Orders Orders can be placed online via our Shopify website. Each order is confirmed by a summary email. Ashuna Shop reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order.
Article 3: Prices The prices of our products are indicated in euros, all taxes included. Ashuna Shop reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in effect at the time of the order.
Article 4: Payment Payment is due upon ordering. Payments will be made by credit card, Apple Pay, Google Pay, Paypal, or any other method indicated on our website.
Article 5: Delivery We deliver our products in France and internationally via Colissimo, Chronopost, Mondial Relay, or any other service provider listed on our website. Delivery times are given for information purposes only.
Article 6: Withdrawal In accordance with current legislation, customers have a right of withdrawal of 14 days from receipt of their order.
Article 7: Guarantees and Returns In the event of defective or non-compliant products, customers can request a refund or exchange under certain conditions detailed on our site.
Article 8: Personal Data The personal information collected during the order process is used to process orders and communicate with customers. Ashuna Shop undertakes not to disclose this information to third parties.
Article 9: Applicable Law and Disputes These general terms and conditions of sale are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action.
Article 10: Modification of the General Conditions of Sale Ashuna Shop reserves the right to modify these general conditions of sale at any time.
Contact and Information For any questions regarding these terms, please contact us at: contact@ashunashop.com.